FAQs

Need help choosing furniture or planning your delivery? Find answers below, or contact us for advice.

Is delivery included?

Yes. Our furniture prices include specialist two-person delivery to the room of your choice. Mainland delivery only; exclusions apply.

How long will delivery take?

Estimated delivery is 4–6 weeks for England and Wales. For mainland Scotland, allow up to 7 weeks. These times are estimates.

Where do you deliver?

We deliver across mainland England, Wales and Scotland. We do not currently deliver to the Channel Islands, Isle of Wight, Isle of Man, Northern Ireland, Republic of Ireland or Scottish islands. Contact us before ordering if you are unsure about your location.

How is my delivery arranged?

Once your order reaches the delivery warehouse, the carrier will contact you to book a delivery slot and confirm an AM or PM window.

Can I arrange a Saturday delivery?

Saturday deliveries are available only within the M25. Please contact us to discuss availability.

What if access to my home is restricted?

Please tell us in advance about stairs, narrow doorways, restricted parking or other access considerations so we can discuss these with the delivery team. Read our Delivery information for full details.

Does the furniture need assembly?

Check the individual product description for assembly requirements. If you need clarification before ordering, contact us with the product name.

How can I check whether a piece will fit?

Check the width, depth and height in the product description against your available space. Also consider doorways, hallways and stairs along the delivery route. Contact us if you need help understanding a measurement.

Can I visit to view the furniture?

Our office address is for correspondence only. Product displays and customer visits are not available there.

How can I contact you?

Call 0345 576 0617 or email sales@andrewpiggott.co.uk. If your question concerns an existing order, please include your order number.